Commuters complaints about London Underground

The London Underground gets a lot of criticism and most commuters complain about the service and its conditions a lot.

Commuter Complaints

 * Rush hour - This is by far the biggest complaint from the commuters, who use the system for a few reasons. One the system is very busy during rush hour and it's hard to get a seat on a train, which means most people have to stand, which can be unpleasent since most trains during the rush hour are packed and all commuters are squeezed together and can hardly move.


 * Ticket Prices - Nearly all commuters complain about the ticket prices.


 * Untolarable Conditions - Since the system has no air conditioning on deep level trains, the tunnels can get very hot even in the winter months. The system advises commuters to carry a bottle of water with them when travelling on the trains, this especially applies during the summer months, when temperatures have been known to be as high as 47°C in the tunnels. The heat in the tunnels is generated by the trains (motors and braking systems etc.), station equipment and body heat from the passengers. About 80% of the heat comes from the operation of the trains; 15% from other equipment; and 5% from people. It is calculated that tube passengers account for about 56 gigawatt-hours of heat energy emitted on an average year.